Remote support
Most problems fixed over a secure remote session.
IT support when you need it, no contract
Business IT support by the hour. No contracts, no monthly fees.
Tech Support Works fixes business IT problems on demand: remote help in minutes or an on-site engineer the same day, billed in 15-minute increments with no lock-in.
Recent jobs
- Office Wi-Fi downFixed in 35 min
- Server disk failingReplaced on-site
- New staff laptops × 3Scheduled
What Tech Support Works does
Pay-as-you-go business IT support. Every service below can be taken on its own or combined into one plan.
On-site visits
An engineer at your office the same day.
Network & server fixes
Outages, slow networks and failing servers.
Microsoft 365 help
Email, Teams, OneDrive and licence issues.
Projects
Office moves, new setups and upgrades quoted upfront.
Prepaid blocks
Buy hours in advance at a discount.
How it works
A clear, four-step process so you always know what happens next and when.
Call
Phone or submit a ticket.
Connect
An engineer joins remotely in minutes.
Fix
Problem solved, time logged.
Pay
Billed in 15-minute increments.
Who we work with
Built for teams that want dependable results without managing another vendor closely.
Small businessesStartupsRetailersProfessional officesNonprofits
15 minbilling increments
0contracts
Same-dayon-site
Ready when you are.
Tell us a little about your business and we will reply within one working day with next steps.